Santacruz Hotel
- Accommodation
- Cars
Facilities
property Amenities
For Relaxation
- In-Room Dining – Guests arriving late or flying out early can count on room service, offering Indian, Chinese, and international staples delivered with minimal wait.
- Quiet Rooms – Sound-insulated rooms help dull the buzz of nearby airport traffic, providing a restful pause in a 24/7 city.
Practical Perks
- Free Airport Drop-Off – Ideal for travelers with tight connections. A complimentary shuttle operates 24/7 to the domestic terminal.
- Complimentary Wi-Fi – Stay connected across the property—whether confirming a flight, answering work emails, or streaming between layovers.
- Daily Housekeeping – Rooms are refreshed daily to ensure returning guests arrive to a clean and orderly space.
- On-Site Restaurant – A convenient dining option for those who’d rather not navigate city traffic. Breakfast, lunch, and dinner are available in a no-fuss setting.
Business-Friendly
- Meeting Space – A small conference area can be reserved for quick presentations or brief client meetings.
- Work Desks in Rooms – Every room includes a writing desk, power access, and lighting suited for last-minute prep or emails.
- Fax/photocopying
Business Facilities
Cleaning Services
- Ironing service
- Daily housekeeping
- Laundry
- Dry cleaning
- Trouser press
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
Food & Drink
- Restaurant
- Room service
- Fruits
- Kid-friendly buffet
- Packed lunches
- Snack bar
- Breakfast in the room
Food & drink safety
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
Front Desk Services
- Lockers
- Concierge service
- Tour desk
- Valet parking
- Private check-in/check-out
- Currency exchange
- Luggage storage
- 24-hour front desk
- Invoice provided
- Express check-in/check-out
General
- Parking
- Free parking
- Private parking
- WiFi available in all areas
Miscellaneous
- Wheelchair accessible
- Non-smoking throughout
- Lower bathroom sink
- Air conditioning
- Facilities for disabled guests
- Soundproof rooms
- Designated smoking area
- Lift
- Family rooms
- Non-smoking rooms
- Allergy-free room
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
- Security alarm
- Safety deposit box
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- 24-hour security
Safety features
- Staff follow all safety protocols as directed by local authorities
- Thermometers for guests provided by property
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Face masks for guests available
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
Services
- Free WiFi
- Internet services
- WiFi
Transportation
- Airport shuttle
- Car hire
- Shuttle service (additional charge)
- Shuttle service
- Airport shuttle (additional charge)
- Public transport tickets
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